Start, Stop or Transfer Requests

I currently have or previously had an account with FirstEnergy.

To get started with your move today, let us help you get to where you need to be with a few simple questions.

We may require a minimum of two business days for us to process your service request using this form. FirstEnergy will reply via email to confirm our ability to meet the turn-on date requested.

Moving requests can be made up to 90 days in advance and are not available on weekends and holidays.

Estimated Time: 5-7 mins

I am a new or previous customer and need to open a new account in my name.

Estimated Time: 3-6 mins

I am an existing customer and need to close an existing account in my name.

Estimated Time: 8-13 mins

I am an existing customer and want to end service at one address and start service at a new address.

Estimated Time: 7-22 mins

I am a new, existing, or previous customer and need electric service because of new construction.

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What Do I Need to Do to Start or Stop Service?

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